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Privacy PolicyPursuant to Legislative Decree 22/5/99 N ° 185, the Consumer * has the right to withdraw from the contract and return the goods within 14 working days from receipt of the goods.
The products subject to reconsideration must be returned by the
Consumer, in substantial conditions
integrity, with original packaging and accessories.
The costs for returning the goods in case of withdrawal are charged to the customer (Article 57 c.1)
How to return:
First you must send a return request by email to info@shoptuningstore.it, or by registered letter with return receipt.
When completing the withdrawal form it is necessary to indicate the order number found in the personal area of ??the site according to the following procedure:
Log in to your Personal Area
Identify where the order was placed whether through ecommerce or
ebay
Once the order to be returned is displayed, open the Document
Details at the top left you will find the order number
The goods must be returned to:
EbayClik srls - Returns Service
Via Trieste, 53
98066 Patti (ME)
We remind you that the goods will travel at the expense and risk of the buyer.
If the original internal / external packaging is damaged, a percentage equal to 20% of the same will be deducted from the refund due, as a contribution to the costs of restoring the goods.
If the returned goods are, at first glance, not compliant with the above indications, they will be directly refused upon arrival.
The right of withdrawal is totally lost, for lack of the essential condition of integrity of the property (packaging and / or its contents), in cases where we ascertain:
the lack of the original external / internal packaging;
the absence of integral elements of the product (accessories,
cables, manuals, parts, films ...);
damage to the product for reasons other than its transport or for
exceeding the time limits established by law for reasons not
arising from us.
In case of forfeiture of the right of withdrawal, we will keep the
package at its headquarters for a maximum time of 10 days, time in
which the customer will have to collect the returned products at
his own expense.
After this period it will dispose of the package without giving anything to the customer.
Refund times:
EbayClik srls will reimburse the cost of the goods shipped, net
of the shipping costs incurred by us, within the terms of the law
(60 days), only after receiving the goods and checking that all the
requirements have been met.
We remind you that if the customer has purchased on the ebay
platform with shipping included, a refund will be made net of
shipping costs which vary according to the weight and volume of the
package, on average from € 9.50 to € 18.00
We remind you that the refund will be made based on the type of payment received.
Any dispute that should arise in connection with the sales will
be considered in legal proceedings,
the envisaged forum is that of PATTI (ME) ITALY